Haval Enterprises Vending Machine Return Policy

Thank you for choosing Haval Enterprises. We are committed to providing quality vending machines and ensuring your satisfaction. Please take a look at our return policy below.

Return Time Frame

  • Standard Returns: Initiate within 45 days of delivery.

  • Holiday Returns: Purchases from Nov 1 to Dec 31 are returnable until Jan 31.

Item Condition

  • Vending machines must be unused, in their original packaging, and must have all accessories and manuals.

  • Installed or altered machines may not qualify or incur a restocking fee.

Restocking Fees

  • A 10% fee applies to non-defective returns.

  • Fees are waived for defective, damaged, or incorrect items.

Return Process

  1. Request a Return: Contact support for an RMA number.

  2. Repackage: Securely return items in original packaging.

  3. Shipping: Buyer covers return shipping unless the item is defective or incorrect.

  4. Inspection: Items are inspected upon receipt.

  5. Refund/Exchange: Approved returns receive a refund or exchange.

Exceptions

  • Custom Orders: Non-returnable.

  • Damaged/Defective: Contact us immediately for replacement or refund.

  • Warranty: Follow the provided warranty terms for coverage.

Contact Us
Email: support@valsupplystore.com


Haval Enterprises may update this policy at any time. We appreciate your business and are here to help.